Carrier Announcements

Get Detailed Insights on Declined and Rated LTC Applications

December 2, 2025

The Authorization to Release Underwriting information to Insurance Agent/Agency form (31368), is now available in the eApp. This form, when signed by the client, allows you to obtain additional details from the underwriter about their decision in instances where a traditional, standalone LTC application is declined or rated.

Upcoming LTC Rate Adjustments

December 2, 2025

Mutual of Omaha has announced upcoming Long-Term Care rate adjustments for clients in certain states. The changes will go into effect on Feb. 1, 2026, for Illinois, Kansas, Maryland, Ohio, and Oklahoma, and on March 1, 2026, for Massachusetts.

New LTC Tax Provision in 2026

December 1, 2025

Starting in 2026, clients will be able to take money out of their qualified retirement plans before age 59½ to help pay for LTC insurance premiums without the 10% early-withdrawal penalty. With this new provision, up to $2,500 of an early withdrawal could be applied to the LTC portion of a SecureCare premium.

LTCI In-Force Rate Adjustments Effective Feb. 1 and March 1, 2026

November 26, 2025

Mutual of Omaha has announced in-force rate adjustments for certain LTCI policies. The changes will go into effect on Feb. 1, 2026, for Illinois, Kansas, Maryland, Ohio, and Oklahoma, and on March 1, 2026, for Massachusetts.

Sign Up to Receive Your Yearly 1099

November 26, 2025

The yearly 1099s are available online through Sales Professional Access (SPA), along with the last seven years of 1099 records. The platform allows you to view historical data and the current year’s forms, and gets you access sooner as each year is provided.

New Compound Benefit Increase Option Available to Eligible Choice I Policyholders

November 17, 2025

Genworth Life Insurance Company is introducing a new standalone 1% Compound Benefit Increase Option (CBIO). It will be made available to policyholders with existing benefit increase options who wish to retain their accumulated benefits and grow them at a lower percentage rate going forward.

Mutual of Omaha Sponsored Study: Long-Term Care

November 12, 2025

For LTC Awareness Month, Mutual of Omaha — in partnership with Amada Senior Care and CLTC — co-sponsored a national study on long-term care. The research shows families with LTC plans see significantly less stress + financial disruption, caregivers have materially better experiences when a plan exists, and legacy outcomes + asset preservation are notably stronger with proactive LTC funding.

Long-Term Care In-Force Business to Be Serviced by Mutual of Omaha 

November 12, 2025

Effective Nov. 17, 2025, Mutual of Omaha will begin migrating in-force LTC13 and LTC09M-CA long-term care policies from its current servicing center, illumifin, to Mutual of Omaha. Policyholders will receive a letter directly notifying them of this change, including updated Customer Service contact information and premium payment instructions.

LTC Awareness Month Toolkit Updated for 2025

November 10, 2025

Thrivent’s LTC Awareness Toolkit has been updated for 2025, and it packages some of its consumer and advisor pieces, including: New consumer videos, foundational approach resources, about Thrivent, conversation resources, competitive positioning, consumer workshops, sales strategies, and more.

New Extended Care Consumer Video

November 10, 2025

Thrivent believes every financial plan should include a written extended care strategy and a way to fund it. That funding may come from a mix of client assets, income, family support, and—when appropriate—long-term care insurance.

Now, you can share Thrivent’s new, consumer-approved video that clearly explains its point of view on extended care planning. This video makes it simple to start the extended care conversation—and strengthen every financial plan you deliver. State-specific versions are available:

ICC States | Non-ICC States | California