Carrier Announcements

Nationwide CareMatters® II Launching in New York

April 9, 2026

On April 13, 2026, Nationwide is launching its CareMatters® II product in New York. This product offers the same cash indemnity benefits as the current solution in New York (Nationwide YourLife® CareMatters) with enhancements including separately identifiable premiums, two new payment options (pay to age 65 and pay to age 100), a maximum LTC benefit Return of Premium option, and an additional inflation protection option of 3% compound interest. New York Regulation 187 product training is available across training platforms by searching: CMIINY.

Upcoming LTC Policy Migration

April 2, 2026

Last fall, Mutual of Omaha began migrating its Long-Term Care (LTC) business from Illumifin to Mutual of Omaha. This phase included moving all new business and LTC13 and LTC09M-CA service and administration in-house.

The next phase will soon begin, which will migrate remaining LTC13 (2013-current), LTC09M-CA and LTC17W (Worksite) policies from Illumifin to Mutual of Omaha, effective April 27, 2026. Once the transition is complete, the Mutual of Omaha team will handle all policy servicing, premium processing, and support inquiries for those policies. Policies will be migrated beginning the evening of April 24 and will be completed by April 26.

Partnership Now Available in Pennsylvania and Washington

March 23, 2026

CareScout has announced a partnership in the states of Pennsylvania and Washington. For more information, visit CareScout’s website.

CareScout E-App Instructions Now Available

March 23, 2026

Newly released E-App instructions provide detailed, step-by-step instructions for using the CareScout Insurance Company eApplication platform including adding new clients, running quotes, completing applications, and managing consent and signatures.

CareScout Care Assurance Now Available in New Hampshire

March 23, 2026

Effective March 23, 2026, CareScout Care Assurance is now available in New Hampshire. This long-term care insurance solution helps make difficult planning decisions easier.

SecureCare IV Now Available in CT, NJ, and SD

March 18, 2026

SecureCare™ IV, Securian’s newest long-term care (LTC) and whole life insurance policy, is now available in Connecticut, New Jersey, and South Dakota.

Long-Term Care Personal Worksheet Form Changes

March 18, 2026

Effective April 1, 2026, updates will be made to the Long-Term Care (LTC) Personal Worksheet for all states except California and Florida.

LTCI In-Force Rate Adjustments Effective June 1, 2026

March 18, 2026

Mutual of Omaha has announced in-force rate adjustments for certain LTCI policies in Montana, North Carolina, and Utah. The changes will go into effect on June 1, 2026.

Short-Term Home Health Care Product Now Available in Wisconsin

March 13, 2026

GTL’s Short-Term Home Health Care product is now available in Wisconsin. It offers up to 360 days of benefit period for Home Health Care aides, plus innovative support and cash benefits for family caregivers. The product is now available on GTL’s Agent Portal and will soon be available on the e-App.

New SPA Experience Coming Soon

February 9, 2026

A better Sales Professional Access (SPA) experience is on the way. On Friday, Feb. 13, 2026, Mutual of Omaha will launch an updated interface designed to make it easier and faster to find the tools and information agents use.